Made For You- For Those Who Take Furniture Personally - Issue Seven
When I think of Hickory Chair and the eleven decades it has stood fast, the line, “hope springs eternal,” comes to mind. Simply stated, it means that most people want to be optimistic and believe that something better is coming. This phrase from the 1732 poem by Alexander Pope, “An Essay on Man”, truly speaks to our culture and tenacity.
While I know that this is how I choose to live my life, I feel it lives within the hearts of our Hickory Chair employees. During our annual Service Awards luncheon, this sentiment came through loud and clear as employee names were called beginning with the 5-year service recipients to come forward to receive their accommodation. Over the next hour, employees came forward to accept their 10, 15, 20, 25, 30, 35, 40, 45, 50 and yes, 55-year awards. Alex Shuford III, CEO of Rock House Farm Family of Brands, stated that “In my 25 years, this was the first time to recognize a 50 and a 55-year employee at the same RHF company the same year.” Our long-term employees are the backbone of our company and we appreciate their efforts to embrace our new employees not only to help them develop master skills, but also, a deep passion for our company.
In this issue, Kim Scodro and Kate Singer share sentiments of their experience collaborating with our people. Kim shares, “I absolutely loved meeting the team that works in the factory creating each piece, from the mill-work to the seamstresses - the level of talent is deep. People like to talk about community or family but Hickory Chair goes beyond talk. This company lives it at every level in their commitment to all those that call Hickory Chair their work family. There is no hierarchy in this family, everyone’s job is equally important in bringing gorgeous furniture to life.” Kate shared, “I had the amazing opportunity to tour the workroom and factory in North Carolina a few years ago and was so inspired by the dedication and true craftsmanship the furniture makers at Hickory Chair demonstrated and shared.”
We have always believed that if we exceed the expectations of our customer in style, quality, comfort, service, and delivery, that our future would always be secure. But we do not rest on our laurels. We optimistically charge forward with confidence and optimism to create beautiful, luxurious, and perhaps unexpected new products such as expanding into outdoor living spaces with our inaugural collections designed by Susan Hable. Our employees remain optimistic because of you and your trust in our abilities to exceed your expectations. Their hope springs eternal.
We thank you for your support as we enjoy making one-of-a-kind pieces to order in our Hickory workroom just for you.